Terms of Service

These terms govern your use of the TrueBaskett website and the purchase of TrueBaskett products. By placing an order you agree to the terms below.

Orders and pricing

Prices are shown in the currency of your selected region (USD for US, GBP for UK). UK prices include VAT as required by UK consumer law; US prices exclude any applicable sales tax, which is calculated at checkout. We reserve the right to correct pricing or product-description errors and to cancel and refund an order affected by such errors.

Payment

Payment is taken at the point of order via our payment processor. Your order is confirmed once payment clears and you receive an order confirmation email.

Shipping and delivery

See our Shipping & Delivery page for full details.

Returns and refunds

Our 30-day money-back guarantee is set out in full on our Returns & Refunds page. UK customers additionally retain their statutory rights under the Consumer Contracts Regulations and the Consumer Rights Act 2015.

Product use

PawFino is a consumer pet nail grinder intended for household use on domestic pets. Please follow the safety instructions in the quick-start guide and consult your vet if unsure. TrueBaskett is not liable for damage or injury resulting from use outside of the product's intended purpose.

Intellectual property

The TrueBaskett name, logo, product designs, website copy, and images are the property of TrueBaskett and may not be reproduced without written permission.

Governing law

These terms are governed by the laws applicable at the merchant's registered address. Nothing in these terms limits any non-waivable statutory rights you have as a consumer.

Contact

TrueBaskett, TrueBaskett, 128 Market Street, Suite 400, Wilmington, DE 19801, United States. Email: support@truebaskett.com.